If you are unhappy with our service:
If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:
Quilter Complaints Department, Riverside House, The Waterfront, Newcastle upon Tyne, NE15 8NY
Email: QFPComplaints@quilter.com
Tel: 0191 241 0700
You can find more information by visiting the Quilter Financial Planning website: www.quilterfinancialplanning.co.uk
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service: www.financial-ombudsman.org.uk
The Financial Ombudsman Service Exchange Tower, London, E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
4 Market Square, Magherafelt BT45 6ED
Phone : 028 793 000 88
Fax : 087 211 081 05
Mobile : 078 771 300 22
Email : themortgagecentre.ni@gmail.com
Monday - Friday
9:30 - 17:00 or by appointment
Saturday - By Appointment
Sunday - Closed